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Your Privacy Matters to Us

When you open an account with boos5000 and deposit via DANA, OVO, GoPay or QRIS, your personal and financial data enters a secure system built to keep it…

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Information We Gather on Your Account

boos5000 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and identification details when you join boos5000 — this lets us verify your account and process your DANA, OVO, GoPay and QRIS deposits correctly. We also log your login times, device type, IP address and game activity so we

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can spot fraud, improve performance and keep the platform running smoothly. When you contact our support team via chat or email, we keep those conversations to resolve your issue and improve our service. Your transaction history stays on your account so you can review every deposit,
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withdrawal and game round. Where local law permits, we may use anonymized gameplay data to show which games are played most in Bandung, Medan and other regions, but we never sell your personal information to third parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have questions about how we handle your information, or if you want to request changes to your account details, our support team is ready to help. We respond to privacy requests via live chat during lobby hours and via email within two business days. You can also update your personal information directly in your account settings under Preferences.

Team online

Live Chat Support

Open the chat widget in the bottom-right corner of the lobby and ask about your data. Our team answers privacy questions throughout the day.

Email Support

Send a data request or privacy concern to our support inbox. We review and reply within two business days with next steps.

Account Settings

YOUR RIGHTS AND OUR SAFEGUARDS

How We Keep Your Data Secure and Private

Every deposit through DANA, OVO, GoPay and QRIS is encrypted end-to-end so payment details never sit in plain text on our servers.

End-to-End Encryption

DANA, OVO, GoPay and QRIS payment data is encrypted immediately and decrypted only by our payment processor. No staff sees your full card or account number.

Password Security

Your password is hashed using industry-standard algorithms. We never store it in plain text and cannot read it ourselves.

Session Timeout

Your account session expires after 30 minutes of inactivity for security. Log back in anytime to resume playing.

Data Retention

We keep your account information while your profile is active. After closure, we retain records only where local law requires it.

Cookie Control

Essential cookies help you stay logged in. Non-essential tracking cookies can be disabled in your browser preferences anytime.

No Data Sales

Your personal information is never sold to third parties. It is used only to run your account, process payments and prevent fraud.

Frequently Asked Privacy Questions

You can request account deletion by emailing our support team. We will remove your personal data within 30 days, unless local law requires us to keep certain records for tax or fraud-prevention purposes. Your game history may remain anonymized in our system for auditing.

We keep your deposit and withdrawal history for the life of your account plus seven years after closure, as required by anti-money-laundering regulations in Indonesia. This ensures we can verify transactions and support dispute resolution if needed.

We share only the information necessary to process your deposit — your name, amount and account ID. We do not sell your gameplay data, email or contact details to payment processors. They handle your data under their own privacy agreements.

Your account and personal data remain secure on our servers. We do not delete inactive accounts automatically. If you want to close your account, contact support and we will guide you through the closure and data-deletion process.

Yes. Non-essential cookies can be disabled in your browser settings anytime. Your account preferences also let you opt out of promotional emails. Some cookies are required for login and payment processing and cannot be disabled while you play.

We use your play history to personalize your lobby view — so games you enjoy appear higher. This is done on your device and is not shared outside boos5000. You can clear your preference history in your account settings anytime.

Contact our support team immediately via live chat or email. We can reset your password, review your login history and check for unusual transactions. Change your password right away and enable additional verification if available.

Your Privacy Matters to Us

How to Contact Us About Your Data

Live Chat Support

Email Support

Account Settings

How We Keep Your Data Secure and Private

End-to-End Encryption

Password Security

Session Timeout

Data Retention

Cookie Control

No Data Sales

Frequently Asked Privacy Questions

01 Can I delete my personal information from boos5000?

02 How long does boos5000 keep my payment and withdrawal records?

03 Does boos5000 share my data with DANA, OVO, GoPay or QRIS?

04 What happens to my data if I don't log in for a long time?

05 Can I change my privacy settings for cookies and tracking?

06 Does boos5000 use my gameplay data to show me different games?

07 What should I do if I think my account has been compromised?

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